What is a Learning with Support Programme
Features of the “Success in the Kitchen” Programme
Who will benefit from taking part
How long is the programme
How will this programme benefit our Service
How will this Programme benefit our Customers
How does it Work
What is Included
What are the Programme Contents
What are the costs
What if you want to use “Success in the Kitchen” in more of your Projects
Copyright
QAF compliant policy & procedures

• User friendly, success led, outcomes measured framework
• Structured, consistent, flexible and fun learning approach to acquiring and demonstrating new and existing Life Skills
• Enables Customers to learn and practice skills to a pre determined minimum standard, ensuring both their safety and wellbeing
• Customer determines the pace as they work through the Programme
• Encourages additional and future learning activity
• Personal progression, achievement and enjoyment
• Motivates and engages Customers
• Promotes Respect & Responsibility
• Provides  opportunities to demonstrate additional life skills
• Designed to stand alone or be offered as part of a wider Programme of Support

• Any customer who is eligible for both long term or short term accommodation based support services 
• AND Customers receiving a floating support/outreach service
• Customers learning skills for the first time
• Customers having to cope after the loss of a partner
• Customers who want to re-acquire their skills
• Customers who want to participate and develop confidence in their ability and skill

• The Programme standards are achievable for most customers receiving a support  service.
• Some customers will require a little more support and might take longer to acquire the knowledge and demonstrate an ability to apply it to a standard that enables them to ensure their safety and wellbeing. 
• Some customers will excel and complete the programme very quickly.
• There is no time limit. 
• The level of support available and the individual needs of the customer will determine the pace.

• Offer a targeted, outcomes measured programme of learning with support which specifically addresses the issue of “Success in the Kitchen”.
• Enables you to offer a consistent approach to service delivery without relying on support workers own individual knowledge and ability.
• Demonstrate where your customers were in terms of their skills and knowledge on entering the service and how these skills have developed as a result of them engaging with the service you are providing, you will  have evidence to prove this.
• Acknowledge your Customers success in the kitchen and issuing a Certificate of Completion at the end of the programme
• Actively & confidently support them in engaging with other accommodation providers, support services, educational bodies or potential employers. 
• Where customers do not complete the programme for any reason, their achievements are also recorded and evidenced and can therefore be appropriately recognised.
• Demonstrate the consistency and effectiveness of your support service to customers, stakeholders and commissioners alike.
• Be certain that support is being targeted in the areas it is needed most, as the customer will be able to demonstrate their existing skills within the programme framework.
• Confident that your Customers are able to achieve and sustain their independent living skills to meet their needs both now and in the future.

• Customers have their own handbook full of useful information and facts.
•  Agree with the customers which areas they would like to work on next and schedule this into your support sessions. 
• Once they have acquired the knowledge, there are exercises and tools which help them to demonstrate this and also their ability to apply it practically.
• Minimum standards are in place for all of the exercises and these standards must be assessed and achieved. 
• If this is not the case, the support worker will work with the customer to help them meet the minimum standard before moving onto the next section of the workbook.
• Customers can work through the handbook in which ever way meets their needs, this might be on their own, in pairs, in groups or with their support worker.  Some exercises are designed to be used more than once such as shopping lists, meal planners and checklists for example.
• Once the customer has worked through the handbook and completes all of the exercises, they will be awarded a Certificate of Achievement in acknowledgement of their skills and their ability to apply them practically and confidently. 

• Customer Handbook - which is packed full of really useful information and is presented in a clear and user friendly format
• Staff Guidance Handbook – which helps staff to understand the ethos and principles core to the delivery of the programme and provides useful implementation guidance
• Exercises & Tools – which support the learning process and are used to demonstrate the customers ability to apply their new skills, assess customers progress, identify areas for further support, acknowledge existing skills, administrative and monitoring documents also provided which are outcomes focused.  Each exercise has a minimum standard in place to ensure the quality of learning and integrity of the programme.
• Administration & Monitoring Tools – to successfully implement the programme and monitor progress and outcomes
• Evaluation – which provides an opportunity for the Customer to share their learning experience and for staff and managers to demonstrate the success of their service (also supported by monitoring tools)
• Certificate of Achievement – which may be issued to Customers on successfully completing the programme to the required minimum standard. 
• Product Licence –  ensuring the programme maintains integrity and continues to be recognised by the standards set within the programme
• OPTIONAL – Introductory Staff Training

  A 2 or 3 hour session outlining the ethos, principles, aims and objectives of the programme and to support staff to implement the programme smoothly – this is particularly useful where the provider has a number of services engaging in the programme and helps to ensure a consistent approach to implementation & delivery across the organisation.

  The Staff Guidance Handbook explains implementation practicalities however, we are conscious that some organisations may wish to support this with a training session.  Therefore, we have kept the cost to a minimum.

Section 1 – Getting Started
Introduction
Kitchen Equipment
Electrical Equipment
Cleaning Equipment
Shop Smart
Food Labels
Oven Temperatures
Conversion Chart
Cooking Methods
Food Storage
Food Poisoning
Preventing Food Poisoning
Safety & First Aid

Section 2 – Food & Preparation
Five Food Groups
Herbs & Spices
Food Triangle
Portion Size
Before Food Preparation
During Food Preparation
After Food Preparation

Section 3 – Healthy Eating
Why have a Healthy Diet
Barriers to Healthy Eating
Know What Your Body Needs
 -  Nutrients, Carbohydrate, Protein, Minerals, Vitamins, Water, Fibre
E Numbers, Additives, Restricted Diets
Special Dietary Requirements
Healthy Options
Healthy Balance
Top Tips for a Healthy Diet

Section 4 - Recipes
A selection of useful every day recipes
Space for Customers to add their favorite recipes

In order to accommodate the needs of Providers, there are 2 ways of purchasing “Success in the Kitchen”

Method 1 – Package A
Pay a fixed prince per copy you order :

Method 2 – Package B

You pay a one-off fee for the complete Programme and its Licence to use as many times as you wish. Prices are split into 4 different bands.  The band you fit into depends on the total maximum number of customers that could be supported in the services you intend to use it at any one time.  We provide one hard copy and send it to you electronically so you can use it as often as you like time and time again.

“Success in the Kitchen” is Copyrighted to SLK Consultancy – you will be asked to agree to Terms of Licence prior to purchase.

We recognise that on occasions, you may need HIGHLY QAF COMPLAINT POLICIES & PROCEDURES. And you may not have the expertise or resources within your organisation to do this.

In response to this, we provide a range of highly QAF compliant Policies & Procedures specifically designed for Supporting People Providers.

These are available as a generic tool at a one-off cost and are sent to you electronically.

You may then add your own specific Corporate identity and make the minor insertions or adjustments specific to your organisation. 

Or we can do this on your behalf, as part of the Consultancy services we offer.
This is a highly cost effective method for Providers, the choice is yours!

Policies & Procedures to Choose From:
Please contact us for more detailed information

DOMESTIC VIOLENCE
HANDLING DISRUPTIVE, VIOLENT & AGGRESSIVE BEHAVOUR
HARASSMENT
NEEDS ASSESSMENT
RISK ASSESSMENT
INCIDENT REPORTING
CHILD PROTECTION
PROTECTION FROM ABUSE